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Our testing practice is aligned with internationally recognized System Testing standards from ISTQB prevailing in 100+ countries. The team is headed by a Senior Director level professional who led, managed and guided 20+ testing projects across the globe.

Our testing processes are complying with TMMI Level 4 with dedicated test environment & test repository, defined testing strategy & policy, continuous planning, training, design and execution of functional, security, usability & performance testing, monitoring, control, measurement and expert reviews. We follow risk-based scenario design and test case preparation.

A sample of our work is captured in the Case Study section for your kind perusal. Do provide us with an opportunity to check how we can drive your QA activity effectively. 

Answer

We believe in giving better value for less. So while you get your business from Sales to Purchase, Inventory, Service/ Products, Orders, Invoices, Documents streamlined, you save not only in running business efficiently and effectively with better control, but also in IT costs compared to other equivalent online ERP options.

Generally with all the functionalities and modules we offer, a third party ERP costs around USD 150 per user per month and one-time implementation charges of around USD 6000 (100 man-hours). In contrast, on average, with all these modules, our managed services with CASHBox costs only 20% (Taxes extra) for implementation and ongoing usage, resulting in savings of more than 80%.

Answer

Please send a mail to info@techtexas.net with the list of modules, number of user subscription required, expected revenue and volume of transactions to be handled through the platform. We will get back to you with the best possible offer. Once subscribed, use CASHBox to transform your business without worrying about big investments in expensive IT specialists and hardware.

Focus on your core business and leave the challenge of enterprise-level process automation to us. DO BETTER WITH LESS. We are there for you.

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CASHBox can be used for many industries. However they are specially suitable for Retail and Wholesale Trade, Professional Services, Agency Businesses like Insurance agency, Real Estate Agency, Manufacturing Sectors, SMEs, Start-ups etc.

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Possible. However, we have an ISO 20000 compliant standard change management process where we collect all change requests, prioritize, standardize and implement them as part of product development.        

For a specific customer request, we will check if it can be done on stand-alone basis without impacting others and what is the effort involved in that from analysis, design, development to testing and release. However this will be charged at Rs 5 K per person-day. Based on your approval of our work proposal, we will execute the change request.

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TTS follows the industry-standard COBIT framework and ISO 20000, ISO 27000 and ISO 9000 processes and will maintain a centralized service desk with appropriate prioritization, categorization, SLA and escalation mechanism.

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Premium support works like your own full-fledged IT department with multiple specialists and well-experienced IT managers. With it, you do not need any IT team to manage enterprise application or data center.

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Premium Support Components

1

Daily Technical Support on Application by trained CASHBox Support Consultants

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Daily Functional Support on Application by experienced ERP consultants

3

Quarterly Security Testing and Security hardening Services by experienced Security Administrator

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Quarterly Performance Testing & Tuning by well-experienced Certified Cloud Architect

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Daily Network Administration Service by CCNA trained Administrator

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Daily Server Administration Services by trained CASHBox Administrator

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Daily Service Desk Administration Service by trained IT Analyst

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Availability management by IBM certified/ Industry-recognized IT leader

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Quarterly Analytics Service by Certified Analytics Specialist

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Annual SLA and Service Quality Audit by Certified Lean Sigma Black Belt

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Annual Security Audit service by Lead Auditor ISO 27000, COBIT, ITIL

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Daily Database & Storage Administration services by trained DBA

 

Answer

Our prices include many elements bundled into one specially packaged concessional price. Elements, in addition to 24/7 access to solution, are as follows:

a) Access to an online support portal https://support.techtexas.net for all registered users to log all their support issues with screenshots and sequence of action.

b) Premium support, administration and analytics services 

c) High-available secure scalable distributed n-tiered infrastructure with unified threat management,  high-speed Storage Area Network 

d) Hosting at a world-class TIA-942 compliant facility with track record of 99.9% availability

e) ISO 27000 Standards-compliant processes

f) Product Upgrades as part of our continuous research and development

g) Solution warranty limited to refund of one user subscription for a month